Privacy Policy

GENERAL

  1. We, OUE REIT Management Pte. Ltd., are committed to safeguarding your privacy. We treat all personal data provided by you in strict confidence, and will only use your personal data in the manner set out in this privacy policy. This privacy policy applies to all personal data that you provide to us and the personal data we hold about you. This policy describes how we may collect, use, disclose, process and manage your personal data. Please DO NOT provide any personal data to us if you do not accept this policy.

HOW IS THE COLLECTED PERSONAL DATA USED

  1. Our primary goal in collecting your personal data is to serve you better. This includes:-
    • providing you with the services that you have requested e.g. subscribing to our mailing list.
    • contacting you for feedback after the provision of our services.
  2. We may also use your personal data for purposes connected or relevant to our business, such as:-
    • complying with our legal obligations and requirements.
    • enforcing obligations owed to us.
    • accounting, risk management and record keeping.
    • carrying out research, planning and statistical analysis.
    • staff training.
  3. If you have contacted us with any complaints, feedback, comments or suggestions, we may use and disclose your personal data (including your contact history) to respond to you.
  4. When using your personal data to contact you for the above purposes, we may contact you via regular mail, fax, e-mail, SMS, telephone or any other means.

DISCLOSURE OF INFORMATION

  1. We will not sell your data to third parties.
  2. If you have consented to receiving marketing information from us, our strategic partners and business associates, we will be disclosing your personal data to them. They will use your personal data only for the purposes you have consented to.
  3. You agree that we may disclose or share your personal data with third parties who provide necessary services to us, such as:-
    • service providers and data processors working on our behalf and providing services such as hosting and maintenance services, analysis services, e-mail messaging services, delivery services, handling of payment transactions, marketing etc.
    • our consultants and professional advisers (such as accountants, lawyers, auditors).
  4. We will also disclose your personal data to third parties in order to comply with legal obligations or industry requirements. This includes disclosures to legal, regulatory, governmental, tax and law enforcement authorities.
  5. You fully understand and unambiguously consent that we may transfer your personal data to any location outside of Singapore for the purposes set out above. When transferring your personal data outside of Singapore we will protect your personal data to a standard comparable to the protection accorded to your personal data under the Singapore Personal Data Protection Act 2012 ("PDPA") by ensuring that the recipient is either in a jurisdiction which has comparable data protection laws, or is contractually bound to protect your personal data.

NOTIFICATION OF RELIANCE ON LEGITIMATE INTERESTS EXCEPTION TO PROCESS PERSONAL DATA WITHOUT CONSENT

  1. We may rely on the legitimate interests exception under the PDPA to collect, use or disclose your personal data without your consent, for the purpose of detecting and/or preventing :
    • fraud;
    • an illegal activity; and/or
    • the misuse of services provided by or to be provided by us,

    on the basis that such collection, use or disclosure is for the legitimate interests of OUE REIT Management Pte. Ltd., OUE Real Estate Investment Trust or some other organisation, and that such legitimate interests outweigh any adverse effect (if any) on you.
  2. Should we rely on this exception, we may/will need to disclose your personal data that is being processed in reliance on such exception, to third parties, whether located within or outside Singapore, for the purposes stated in paragraph 11 above, and such third parties, would be processing your personal data for the purposes stated in paragraph 11 above.
  3. Should you have any queries regarding our reliance on this legitimate interests exception, please contact us at : enquiry@ouereit.com.

SECURITY

  1. All information gathered is stored in our secure servers and all precautions will be taken to ensure that the information you provide is protected against unauthorised or unintended access. However, we cannot be held responsible for unauthorised or unintended access that is beyond our control.

AMENDMENT OF PRIVACY POLICY

  1. We may amend this privacy policy from time to time. The updated privacy policy will be made available at www.ouereit.com/privacy-policy.html

YOUR RIGHTS

  1. If you do not accept the amended privacy policy or if you wish to withdraw any consent you have given us at any time, or if you wish to update or have access to your personal data, you may contact us at: OUE REIT Management Pte. Ltd.
    Email : enquiry@ouereit.com
  2. All requests for correction or for access to your personal data must be in writing to enquiry@ouereit.com. We will endeavor to respond to your request within 30 days, and if that is not possible, we will inform you of the time by which we will respond to you.
  3. We may be prevented by law from complying with any request that you may make. We may also decline any request that you may make if the law permits us to do so.
  4. In many circumstances, we need to use your personal data in order for us to provide you with products or services which you require. If you do not provide us with the required personal data, or if you withdraw your consent to our use and/or disclosure of your personal data for these purposes, it may not be possible for us to continue to serve you or provide you with the products and services that you require.
  5. We may charge you a fee for responding to your request for access to the personal data which we hold about you, or for information about the ways in which we have (or may have) used your personal data. If a fee is to be charged, we will inform you of the amount beforehand and respond to your request after payment is received.
  6. Further rights may arise in future under amendments to the PDPA and in such a case, we will accord you such rights as provided for by the PDPA.

GOVERNING LAW

  1. This privacy policy is governed by the laws of Singapore. You consent to submit to the exclusive jurisdiction of the Courts of Singapore in any dispute relating to this privacy policy.